Breakdown Controller (Weekends)


Breakdown Controller to join Halifax based service team

Breakdown Controller (Weekends)

Breakdown Controller to join Halifax based service team

Our client is a well established, market leader in their field. They are currently recruiting for a Breakdown Controller to join their Halifax based service team. The ideal Candidate will have experience within a role where you have dealt with a breakdown call, log the call and book in an engineer, you will manage the process from start to finish. You must have experience of working within a highly pressurised environment.

Duties

  • Taking all customer calls, log repair, breakdown or maintenance notifications.
  • Allocate a field service engineer within a response time to meet customer requirements.
  • Liaise with the service manager regarding any issues.
  • Completing relevant documentation and updating the in-house software systems. 
  • Ensure maximum utilisation of the field service engineering resource.
  • Reschedule jobs.
  • Ensuring that Field service vehicle parts sales are recorded accurately and promptly.
  • Manage customer enquiries.

Next Steps

This is an excellent opportunity to join a reputable, well established company that will offer good training, and future opportunities.
For more information please apply online and contact Victoria Dyson on 01484 513333.

Sector: Commercial
Location: Halifax
Pay:£23k Annual
Type: Permanent


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